Competitive dynamics, business models, and customer preferences are changing at an ever increasing rate. This leads to frequent changes in the business strategy and organizational structure in order to exploit market opportunities and stay ahead of the competition. At the same time, IT infrastructure used to support business operations just can’t keep pace. We refer to this misalignment of business needs and supporting IT technology the Business/IT Chasm.
The problem is that the technology can’t change fast enough to accommodate the rapid business cycle changes required to respond to market demands. This is where Interstage BOP comes in. Our platform helps close the chasm between business demands and IT capabilities Read more…
We are happy to announce a new addition to our Fujitsu Interstage family of products — Interstage Business Operations Platform (BOP). It is the next generation business solution and integration platform designed to truly support the way businesses operate, finally bringing the worlds of business and IT together. Unlike other products that were stitched together from fragments of technologies past, Interstage BOP is built on standards-based, modern architecture designed from the beginning to be the cornerstone a robust and agile enterprise.
Interstage BOP is the only fully integrated platform that combines the worlds of SOA-based integration, Business Process Management, and Composite Application Development.
- Service-Oriented Architecture (SOA) – connect disparate legacy systems, add new functionality and flexibility to existing IT infrastructure, and continuously improve operations in response to changing business needs.
- Business Process Management Suite (BPMS) – powerful, next-generation BPM capabilities to enable organizations to improve business operations in a controlled and agile manner, allowing them to respond to market pressures, compliance demands and new competitive dynamics.
- Composite Applications – the Composition Application Framework (CAF) layer enables creation of rich composite applications based on the latest web technologies with a rich user experience.
We have just announced the general availability of Fujitsu Interstage Process Analytics v12. The new release combines groundbreaking Automated Process Discovery technology developed by Fujitsu Labs with with real-time process monitoring, alerting and sophisticated analytics to cost-effectively deliver exceptional levels of process visibility and intelligence.
To be successful in today’s increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement to gain sustainable competitive advantage. Until now, achieving this goal have required considerable manual effort for process investigation, and companies have been unable to effectively visualize key processes across the enterprise silos. Combining automated process mining and discovery with process analytics delivers the next generation of Process Intelligence necessary to gain the insight required to achieve the break-through business performance. The Automated Process Discovery has been used by the Fujitsu services group to provide more than 70 global companies with the visibility they require to improve their processes and achieve significantly improved business results.
In a recent Q&A session with BPM consultant Anatoly Belychook, Peter Schooff of ebizQ discussed trends and best practices for process discovery and modeling. It was an interesting discussion and the point about the best way of getting the “as-is” view of the processes in particular caught my attention. Rapid process prototyping with short cycle that includes modeling and execution was advocated as a way to discover the process. This approach works reasonably well, but still leaves a fair amount of uncertainty in the process definition that need be “wringed out” through iterative prototyping phases.
Automated Process Discovery
Interstage BPM offers a different approach that helps to improve and accelerate the rapid process discovery and prototyping — Automated Process Discovery (APD). This is a unique technology originally developed at Fujitsu Labs that uses evidence-based approach, which relies on systems log data to trace the process and render the process flow. Read more…
We have just presented a live webcast, The ROI of BPM Suites in Addressing Regulatory Compliance, featuring Clay Richardson of Forrester and Keith Swenson from Fujitsu. Clay shared his new research on quantifying the benefits of ROI in addressing compliance mandates. Keith discussed the advantages of Agile BPM and presented customer case studies (UBS, EPCOR, and SEC) where Interstage BPM was used to address the compliance mandates. The presentations were very informative, insightful, and engaging – close to 90% of the attendees staying on until the end of Q&A session. You can view the webcast recording on-demand.
Holistic Approach is required
The new regulatory measures are impacting a diverse set of industries and are pushing companies to adopt an integrated approach to mitigating risk. Clay pointed out that compliance must be addressed at three levels:
- Efficiency – streamline risk and compliance efforts
- Prevention – mitigate costly incidents
- Strategy – make better decisions.
Gartner BPM Summit last week in Baltimore was a true success by any objective measure. Gartner deserves a lot of credit for putting together an outstanding event. The analyst, solution provider, and end-user sessions were all top-notch. What stood out for me the most at the Summit, however, was the positive vibe of the attendees. I had the opportunity to speak to a number of them in the booth as well as between the sessions, and all of my conversations were positive and optimistic about the BPM outlook for next year and beyond.
We were very proud to have Shane Williams from one of our key customers, UBS, present The BPM Transformation Story at UBS. Shane discussed how UBS uses Interstage BPM to meet regulatory compliance, mitigate risk, and improve customer onboarding experience. Using Interstage BPM, UBS has been able to “automate client onboarding, improve risk analysis, ensure process compliance in a complex regulatory environment, and save 30% in TCO”. The session was well-attended and judging by the number of people lingering afterwards to ask more questions despite the late hour, it was a success. Read more…
Last week I attended the IDC Directions 2011 in San Jose. Every session was very well put together, informative, and relevant. I found the “PaaS Outlook 2011: Battle to Control the Next Great Solutions Ecosystem” by Stephen Hendrick particularly relevant to the BPM world. Here are some of the highlights from his presentation.
Stephen discussed the PaaS Vendor Ecosystem and categorized the vendors along the key dimensions: Public Paas, Private PaaS, App Marketplace, Process Composition, and ALM. Fujitsu got the highest marks on Public and Private PasS, and perhaps most rewardingly, Process Composition (BPMS essentially). Interstage BPM and our Cloud offerings, backed by the multi-tenant architecture, were mentioned as key reasons for the strong ranking. Surprisingly enough, Google and Salesforce didn’t rank as highly as I expected, mainly due to the lack of Process Composition and Private Cloud capabilities.
We recently held a webinar with our key customer, EPCOR, on achieving compliance with BPM. Judging by the turn-out and level of interest shown by attendees, compliance through BPM continues to be an important topic across a wide spectrum of companies and industries. Given this high level of interest, I’d like to highlight some of the key points presented by EPCOR.
EPCOR is one of Canada’s leading electricity providers, with more than 330,000 commercial and residential accounts and 38 electricity retailers. Like many other companies, EPCOR was facing a number of regulatory changes due to the deregulations introduced to foster competition in the market. EPCOR senior management concluded that they needed to make changes. They recognized that BPM solution would help comply with new regulatory requirements and enable EPCOR to react and respond quickly to future regulatory and business changes.
After consulting with Gartner BPM Magic Quadrant and conducting subsequent evaluation, EPCOR selected Interstage BPM product.
“Fujitsu out-of-the-box BPM solution proved to be the best fit for EPCOR”
By adopting Interstage BPM product, EPCOR has realized a number of Development, Testing, Operational, and Business benefits.