Archive for June, 2010

11 Questions on Social BPM

June 23, 2010 Leave a comment

I gave a short presentation today with Clay Richardson on the subject of Social BPM. We got a lot of good questions, and no time to answer them. I thought I would attempt to answer them here.

To understand the context, you might want to access the recorded talk, which is available on the ebizQ web site (you have to register and then navigate to Clay’s keynote).  Read more…

What is the Difference Between Case Management and BPM?

June 16, 2010 Leave a comment

Peter Schoof asked this question on his EBizQ forum this morning, and I thought I would copy my response here:

This question hinges on a clear definition of BPM for which there is no general agreement. As you read responses to this question, keep in mind that many people confuse BPM (which is a management practice) with BPM Suite (which is a technological product to support the practice). Many BPM Suites support not only the practice of BPM, but many other management practices as well, and this confuses the entire discussion. For discussion, we should use the wikipedia definition of BPM.

Read more…