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Archive for the ‘Agile BPM’ Category

Closing the Business/IT Chasm

Competitive dynamics, business models, and customer preferences are changing at an ever increasing rate.  This leads to frequent changes in the business strategy and organizational structure in order to exploit market opportunities and stay ahead of the competition.  At the same time, IT infrastructure used to support business operations just can’t keep pace.  We refer to this misalignment of business needs and supporting IT technology the Business/IT Chasm.

The problem is that the technology can’t change fast enough to accommodate the rapid business cycle changes required to respond to market demands.  This is where Interstage BOP comes in.Closing Business/IT Chasm Our platform helps close the chasm between business demands and IT capabilities Read more…

Power of a Single Unified Platform – Interstage BOP

We are happy to announce a new addition to our Fujitsu Interstage family of products — Interstage Business Operations Platform (BOP).  It is the next generation business solution and integration platform designed to truly support the way businesses operate, finally bringing the worlds of business and IT together.  Unlike other products that were stitched together from fragments of technologies past, Interstage BOP is built on standards-based, modern architecture designed from the beginning to be the cornerstone a robust and agile enterprise.

Interstage BOP Architecture Diagram

Interstage BOP is the only fully integrated platform that combines the worlds of SOA-based integration, Business Process Management, and Composite Application Development.

  • Service-Oriented Architecture (SOA) –  connect disparate legacy systems, add new functionality and flexibility to existing IT infrastructure, and continuously improve operations in response to changing business needs.
  • Business Process Management Suite (BPMS) –  powerful, next-generation BPM capabilities to enable organizations to improve business operations in a controlled and agile manner, allowing them to respond to market pressures, compliance demands and new competitive dynamics.
  • Composite Applications – the Composition Application Framework (CAF) layer enables creation of rich composite applications based on the latest web technologies with a rich user experience.

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Webcast with Sandy Kemsley Review

March 3, 2012 Leave a comment

Sandy Kemsley and Keith Swenson presented a webcast on the subject of Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” Sandy’s part includes a clear and accurate description of how process mining works.  It also touched on Fujitsu’s new Interstage Process Analytics product.  Access the webcast and related things at the BPM For Agile Enterprise site.

This image (click on it for larger view) helps to represent the problems that traditional manual process discovery runs up against.  When a consultant interviews people on what the process is, each person has their own view of the process, which may not in fact be accurate.  Then there is what I call the “bicycle riding problem”: The person may in fact have the ability to accurately perform the process, but can not explain how they do it.  Many work behaviors are like this where people operate on tacit knowledge that they can not put into words.   Finally, the person may have an accurate understanding of their part of the process, but they may not be willing to say exactly what it is.  They may feel that the process as it is performed is broken, and so they will report instead what they thinks that the process should be.  All of this gets in the way of discovering the real process.  Process mining cuts through all this by analyzing the real evidence behind the process, and giving you an ego-free picture of the process as it really is.

The webinar was coordinated with a white paper that Sandy wrote on the topic of process intelligence: “Enabling Process Intelligence Through Process Mining & Analytics” which can be downloaded from that link after registering.

Also this week, Vance McCarthy published an article at Integration Developer News on the product: “Fujitsu Interstage BPM Unites Automation, Analytics, SOA Loose-Coupling.”

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Taking Process Intelligence to the Next Level – Interstage Process Analytics v12

February 7, 2012 Leave a comment

We have just announced the general availability of Fujitsu Interstage Process Analytics v12.  The new release combines groundbreaking Automated Process Discovery technology developed by Fujitsu Labs with with real-time process monitoring, alerting and sophisticated analytics to cost-effectively deliver exceptional levels of process visibility and intelligence.

To be successful in today’s increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement to gain sustainable competitive advantage.  Until now, achieving this goal have required considerable manual effort for process investigation, and companies have been unable to effectively visualize key processes across the enterprise silos.  Combining automated process mining and discovery with process analytics delivers the next generation of Process Intelligence necessary to gain the  insight required to achieve the break-through business performance.  The Automated Process Discovery has been used by the Fujitsu services group to provide more than 70 global companies with the visibility they require to improve their processes and achieve significantly improved business results.

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Rapid Process Discovery with Interstage APD

September 12, 2011 Leave a comment

In a recent Q&A session with BPM consultant Anatoly Belychook, Peter Schooff of ebizQ discussed trends and best practices for process discovery and modeling.  It was an interesting discussion and the point Process Discovery - APDabout the best way of getting the “as-is” view of the processes in particular caught my attention.  Rapid process prototyping with short cycle that includes modeling and execution was advocated as a way to discover the process.  This approach works reasonably well, but still leaves a fair amount of uncertainty in the process definition that need be “wringed out” through iterative prototyping phases.

Automated Process Discovery

Interstage BPM offers a different approach that helps to improve and accelerate the rapid process discovery and prototyping — Automated Process Discovery (APD).  This is a unique technology originally developed at Fujitsu Labs that uses evidence-based approach, which relies on systems log data to trace the process and render the process flow.   Read more…

The ROI of BPM Suites in Addressing Regulatory Compliance – Webcast Summary

August 1, 2011 Leave a comment

We have just presented a live webcast, The ROI of BPM Suites in Addressing Regulatory Compliance, featuring Clay Richardson of Forrester and Keith Swenson from Fujitsu.  Clay shared his new research on quantifying the benefits of ROI in addressing compliance mandates.  Keith discussed the advantages of Agile BPM and presented customer case studies (UBS, EPCOR, and SEC)Com where Interstage BPM was used to address the compliance mandates.  The presentations were very informative, insightful, and engaging – close to 90% of the attendees staying on until the end of Q&A session.  You can view the webcast recording on-demand.

Holistic Approach is required

The new regulatory measures are impacting a diverse set of industries and are pushing companies to adopt an integrated approach to mitigating risk.  Clay pointed out that compliance must be addressed at three levels:

  • Efficiency – streamline risk and compliance efforts
  • Prevention – mitigate costly incidents
  • Strategy – make better decisions.

Read more…

Gartner BPM Summit 2011 Reflections

Gartner BPM Summit last week in Baltimore was a true success by any objective measure.  Gartner deserves a lot of credit for putting together an outstanding event.   The analyst, solution provider, and end-user sessions were all top-notch.  What stood out for me the most at the Summit, however, was the positive vibe of the attendees.   I had the opportunity to speak to a number of them in the booth as well as between the sessions, and all of my conversations were positive and optimistic about the BPM outlook for next year and beyond.

We were very proud to have Shane Williams from one of our key customers, UBS, present The BPM Transformation Story at UBS.  Shane discussed how UBS uses Interstage BPM to meet regulatory compliance, mitigate risk, and improve customer onboarding experience.  Using Interstage BPM, UBS has been able to “automate client onboarding, improve risk analysis, ensure process compliance in a complex regulatory environment, and save 30% in TCO”.  The session was well-attended and judging by the number of people lingering afterwards to ask more questions despite the late hour, it was a success. Read more…