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Posts Tagged ‘APD’

Webcast with Sandy Kemsley Review

March 3, 2012 Leave a comment

Sandy Kemsley and Keith Swenson presented a webcast on the subject of Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” Sandy’s part includes a clear and accurate description of how process mining works.  It also touched on Fujitsu’s new Interstage Process Analytics product.  Access the webcast and related things at the BPM For Agile Enterprise site.

This image (click on it for larger view) helps to represent the problems that traditional manual process discovery runs up against.  When a consultant interviews people on what the process is, each person has their own view of the process, which may not in fact be accurate.  Then there is what I call the “bicycle riding problem”: The person may in fact have the ability to accurately perform the process, but can not explain how they do it.  Many work behaviors are like this where people operate on tacit knowledge that they can not put into words.   Finally, the person may have an accurate understanding of their part of the process, but they may not be willing to say exactly what it is.  They may feel that the process as it is performed is broken, and so they will report instead what they thinks that the process should be.  All of this gets in the way of discovering the real process.  Process mining cuts through all this by analyzing the real evidence behind the process, and giving you an ego-free picture of the process as it really is.

The webinar was coordinated with a white paper that Sandy wrote on the topic of process intelligence: “Enabling Process Intelligence Through Process Mining & Analytics” which can be downloaded from that link after registering.

Also this week, Vance McCarthy published an article at Integration Developer News on the product: “Fujitsu Interstage BPM Unites Automation, Analytics, SOA Loose-Coupling.”

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Rapid Process Discovery with Interstage APD

September 12, 2011 Leave a comment

In a recent Q&A session with BPM consultant Anatoly Belychook, Peter Schooff of ebizQ discussed trends and best practices for process discovery and modeling.  It was an interesting discussion and the point Process Discovery - APDabout the best way of getting the “as-is” view of the processes in particular caught my attention.  Rapid process prototyping with short cycle that includes modeling and execution was advocated as a way to discover the process.  This approach works reasonably well, but still leaves a fair amount of uncertainty in the process definition that need be “wringed out” through iterative prototyping phases.

Automated Process Discovery

Interstage BPM offers a different approach that helps to improve and accelerate the rapid process discovery and prototyping — Automated Process Discovery (APD).  This is a unique technology originally developed at Fujitsu Labs that uses evidence-based approach, which relies on systems log data to trace the process and render the process flow.   Read more…

Adapting to a Changing Regulatory Environment through BPM: The EPCOR Success Story

February 25, 2011 Leave a comment

Webcast:  March 8, 2011

2:00 pm EST/11:00 am PST

Register

As we move quickly through the first quarter of 2011, companies are bracing for an onslaught of regulatory mandates. Pressure to comply with new regulations efficiently and cost-effectively is mounting steadily. But how do you manage change, ensure compliance, and drive business growth in this challenging economic climate?

Join us for a live webcast to learn how Business Process Management (BPM) can help you meet compliance challenges in a continuously evolving regulatory landscape. Attendees will learn firsthand why meeting compliance mandates requires greater agility, with increased visibility and control over processes.

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Process Discovery Leads to Process Improvements at ESI

August 10, 2010 Leave a comment

Peter Brand has recently kicked of an interesting debate on ebizQ by asking the following question, “Are Business Processes Detected or Invented?” The discussion brought up many interesting points of view that seemed to converge on the notion that processes are discovered and improved rather than invented.  This debate made me think of a customer experience which supports this conclusion and helps illustrate how process discovery can be instrumental in achieving improvements in business performance.

Electro Scientific Industries, ESI, the leading supplier of photonic systems, recently turned to Fujitsu’s Automated Process Discovery (APD) to get a better understanding of their existing processes. The key business processes at ESI track the conversion of “opportunities-to-orders”. The goal was to pinpoint areas for improvement in the existing processes and to identify inefficiencies in the customized SAP implementation. Read more…

Discover and Visualize Business Processes

Scott Cleveland recently wrote on his blog, BPM from a Business Point of View, about BPM Mistakes that were important to rehash.  He also mentioned a few useful tips to help avoid those mistakes, and one of them is to “document the current process and confirm that it is documented properly”.

Understand Business Processes

We couldn’t agree more!  Understanding your current business processes is fundamental to process improvement efforts, as we’ve seen with many of our customers.  It is also one of the key challenges that many organizations encounter when they embark on business process improvement initiatives.  To help address this challenge, we have developed an automated approach to business process discovery – Automated Process Discovery (APD) service.

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