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Posts Tagged ‘Automated Process Discovery’

Webcast with Sandy Kemsley Review

March 3, 2012 Leave a comment

Sandy Kemsley and Keith Swenson presented a webcast on the subject of Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” Sandy’s part includes a clear and accurate description of how process mining works.  It also touched on Fujitsu’s new Interstage Process Analytics product.  Access the webcast and related things at the BPM For Agile Enterprise site.

This image (click on it for larger view) helps to represent the problems that traditional manual process discovery runs up against.  When a consultant interviews people on what the process is, each person has their own view of the process, which may not in fact be accurate.  Then there is what I call the “bicycle riding problem”: The person may in fact have the ability to accurately perform the process, but can not explain how they do it.  Many work behaviors are like this where people operate on tacit knowledge that they can not put into words.   Finally, the person may have an accurate understanding of their part of the process, but they may not be willing to say exactly what it is.  They may feel that the process as it is performed is broken, and so they will report instead what they thinks that the process should be.  All of this gets in the way of discovering the real process.  Process mining cuts through all this by analyzing the real evidence behind the process, and giving you an ego-free picture of the process as it really is.

The webinar was coordinated with a white paper that Sandy wrote on the topic of process intelligence: “Enabling Process Intelligence Through Process Mining & Analytics” which can be downloaded from that link after registering.

Also this week, Vance McCarthy published an article at Integration Developer News on the product: “Fujitsu Interstage BPM Unites Automation, Analytics, SOA Loose-Coupling.”

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Taking Process Intelligence to the Next Level – Interstage Process Analytics v12

February 7, 2012 Leave a comment

We have just announced the general availability of Fujitsu Interstage Process Analytics v12.  The new release combines groundbreaking Automated Process Discovery technology developed by Fujitsu Labs with with real-time process monitoring, alerting and sophisticated analytics to cost-effectively deliver exceptional levels of process visibility and intelligence.

To be successful in today’s increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement to gain sustainable competitive advantage.  Until now, achieving this goal have required considerable manual effort for process investigation, and companies have been unable to effectively visualize key processes across the enterprise silos.  Combining automated process mining and discovery with process analytics delivers the next generation of Process Intelligence necessary to gain the  insight required to achieve the break-through business performance.  The Automated Process Discovery has been used by the Fujitsu services group to provide more than 70 global companies with the visibility they require to improve their processes and achieve significantly improved business results.

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