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Posts Tagged ‘Interstage BPM’

Webcast with Sandy Kemsley Review

March 3, 2012 Leave a comment

Sandy Kemsley and Keith Swenson presented a webcast on the subject of Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” Sandy’s part includes a clear and accurate description of how process mining works.  It also touched on Fujitsu’s new Interstage Process Analytics product.  Access the webcast and related things at the BPM For Agile Enterprise site.

This image (click on it for larger view) helps to represent the problems that traditional manual process discovery runs up against.  When a consultant interviews people on what the process is, each person has their own view of the process, which may not in fact be accurate.  Then there is what I call the “bicycle riding problem”: The person may in fact have the ability to accurately perform the process, but can not explain how they do it.  Many work behaviors are like this where people operate on tacit knowledge that they can not put into words.   Finally, the person may have an accurate understanding of their part of the process, but they may not be willing to say exactly what it is.  They may feel that the process as it is performed is broken, and so they will report instead what they thinks that the process should be.  All of this gets in the way of discovering the real process.  Process mining cuts through all this by analyzing the real evidence behind the process, and giving you an ego-free picture of the process as it really is.

The webinar was coordinated with a white paper that Sandy wrote on the topic of process intelligence: “Enabling Process Intelligence Through Process Mining & Analytics” which can be downloaded from that link after registering.

Also this week, Vance McCarthy published an article at Integration Developer News on the product: “Fujitsu Interstage BPM Unites Automation, Analytics, SOA Loose-Coupling.”

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Agile BPM Readiness Assessment

April 19, 2011 2 comments

In today’s hyper-competitive business environment, Agile BPM can transform you organization by improving operational efficiencies, creating new business opportunities, and providing real-time insight into your business performance.  Business Agility. Delivered.Traditional BPM solutions have focused primarily on automating long-running, routine and seldom-changing processes.  Today, routine automation is no longer enough.

Enterprises can achieve unsurpassed business responsiveness and success by taking the full advantage of Agile BPM.   But, how do you ensure that you’ll have the capabilities you need to respond to your ever-changing business dynamics?  While helping our customers answer this very challenge, we compiled a list of questions to serve as a Readiness Assessment checklist to help evaluate the agility of BPM solutions.

Agile Readiness Assessment

Here are a few sample questions that we found helpful to ask when evaluating Agile BPM solution:

  • Can you support all forms of work: from routine, repeated processes to collaborative and dynamic processes involving collaboration and teamwork? Read more…

EPCOR on Achieving Compliance with BPM – Webinar Recap

March 18, 2011 Leave a comment

We recently held a webinar with our key customer, EPCOR, on achieving compliance with BPM.  Judging by the turn-out and level of interest shown by attendees, compliance through BPM continues to be an important topic across a wide spectrum of companies and industries.  Given this high level of interest, I’d like to highlight some of the key points presented by EPCOR.

EPCOR is one of Canada’s leading electricity providers, with more than 330,000 commercial and residential accounts and 38 electricity retailers.  Like many other companies, EPCOR was facing a number of regulatory changes due to the deregulations introduced to foster competition in the market.   EPCOR senior management concluded that they needed to make changes.  They recognized that BPM solution would help comply with new regulatory requirements and enable EPCOR to react and respond quickly to future regulatory and business changes.

After consulting with Gartner BPM Magic Quadrant and conducting subsequent evaluation, EPCOR selected Interstage BPM product.

“Fujitsu out-of-the-box BPM solution proved to be the best fit for EPCOR”

By adopting Interstage BPM product, EPCOR has realized a number of Development, Testing, Operational, and Business benefits.

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