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Gartner BPM Summit 2011 Reflections

Gartner BPM Summit last week in Baltimore was a true success by any objective measure.  Gartner deserves a lot of credit for putting together an outstanding event.   The analyst, solution provider, and end-user sessions were all top-notch.  What stood out for me the most at the Summit, however, was the positive vibe of the attendees.   I had the opportunity to speak to a number of them in the booth as well as between the sessions, and all of my conversations were positive and optimistic about the BPM outlook for next year and beyond.

We were very proud to have Shane Williams from one of our key customers, UBS, present The BPM Transformation Story at UBS.  Shane discussed how UBS uses Interstage BPM to meet regulatory compliance, mitigate risk, and improve customer onboarding experience.  Using Interstage BPM, UBS has been able to “automate client onboarding, improve risk analysis, ensure process compliance in a complex regulatory environment, and save 30% in TCO”.  The session was well-attended and judging by the number of people lingering afterwards to ask more questions despite the late hour, it was a success. Read more…